Offshore Outsourcing Improving Revenue

October 31st, 2007 alex Posted in Entrepreneurship, Culture, BPO, IT-News, Offshoring, Operations, Outsourcing 5 Comments »

AT Kearney, the independent research firm recently brought up a study conducted with 50 companies who outsource their business or IT processes offshore to get a better idea of what works for them. Needless to say, the study uncovered some interesting things including the fact that, to quote the report, ‘revenue performance improvement might be offshoring’s diamond in the rough’. Which means what, exactly? It means offshore outsourcing not only helps companies with their own workload and implementation of services they either don’t have the expertise to do themselves, or because of budgeting constraints; it also helps in profit margins. Outsourcing is actually pushing up revenues for corporations according to the study.

This may be the best news the offshore outsourcing industry has heard in months, especially with news of some companies stating that it’s over hyped and overused.

ResourcePad’s got it covered of course, under an excellent article written by new contributer Tom Kricheck. You can view it here.

Recently I came across a set of questions promoting cultural differences across the offshore platform, and though these issues are real and they do exist and they can cause quite a bit of problems for SMEs especially those who can’t waste important cash to start training programs; there’s a lot to be said for the basic rule: communication, and lots of it.

There have been a lot of new articles springing up on ResourcePad.com which I would advise you all to read, because not only are they informative and helpful, but they’re coming from people much like ourselves who’ve either started their own companies, have been working for other SMEs or who’ve been in the outsourcing development area for a couple of years.

We’re still working on our miniature Flash promo and hope to hear your comments on it once it’s been uploaded.

Cheers,

Alex

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